1-800-454-0843DOCUMENTS AND DOWNLOADS
Property Solutions Programming
DISH Broadband Documents
FREQUENTLY ASKED QUESTIONS.
How does billing work for me if I live in an apartment or condo?
In a multi-family community set-up, each individual resident selects their own programming package and would receive a bill directly from DISH. If a Property Owner decides to pursue our Bulk Programming option, the property owner would receive one bill for all of the bulk programming delivered to the property.
How do I disconnect my service?
As soon as you decide to disconnect your service, call us at 800-454-0843 to avoid continued billing. Once your service is terminated, DISH will send a pre-paid UPS package to return your receiver to us. DO NOT leave equipment in your unit or with your property manager.
Where do I submit an RFP (Request for Proposal) for DISH Programming and Installation?
Please send a completed RFP to:
DISH Commercial Services
ATTN: Multi-Family Sales
9601 S.Meridian Blvd.
Englewood, CO 80112
Alternately, you can also email a completed RFP to
commercial@dish.com
Where should I mail my bill?
Please mail your payment to the following address:
DISH
DEPT 0063
PALATINE, IL 60055-0063
Remember the following:
Does my landlord have to get involved if my neighbors and I want to set up our own individual accounts?
The property owner of a multi-family community must be involved in the signing of the contract and approval of wiring infrastructure necessary to serve its residents. Our program is designed to satisfy Property Owners and Residents alike, by providing a Direct Broadcast Satellite (signal) through a shared dish antenna.
My service has been disconnected due to non-payment. What do I do?
If your service has been disconnected, call us at 800-454-0843 and we can take your credit card payment.
Can I get my Local Broadcast Networks?
(ABC, CBS, NBC, FOX).
Yes, local markets are served with DISH Business where available.
Can I put DISH in my hotel or motel?
Yes, DISH offers a wide variety of programming tailored to meet the specific needs of your guests.
Can I receive music through the system?
DISH offers over 30 channels of commercial-free music. This can be used for background music, on-hold music or for the entertainment of your guests.
Where do I submit an RFP (Request for Proposal) for DISH Programming and Installation?
Please send a completed RFP to:
DISH Commercial Services
ATTN: Hotel Sales
9601 S.Meridian Blvd.
Englewood, CO 80112
Alternately, you can also email a completed RFP to
commercial@dish.com
Where should I mail my bill?
Please mail your payment to the following address:
DISH
DEPT 0063
PALATINE, IL 60055-0063
Remember the following:
Can I receive International programming for my Free-to-Guest location?
DISH offers a variety of International programming packages tailored to meet your needs. Call us today to find out how we can help you.
How are FTG locations billed for DISH programming?
We bill for programming services in advance. Your first bill from DISH will reflect the first two months of your monthly programming cost. Thereafter, DISH will bill customers on a monthly basis according to the monthly programming packages you choose. Your monthly billing cycle is based on the date you activate service. This date cannot be changed. If your payment does not reach us by the date printed on your bill, we reserve the right to charge a late fee. If your bill is exceptionally late, we reserve the right to disconnect your service.
My service has been disconnected due to non-payment. What do I do?
If your service has been turned off, call us at 800-454-0843 and we can take your credit card payment.
Which credit cards does DISH accept for payment?
DISH accepts MasterCard, VISA, American Express and Discover.
How do I disconnect my service?
To disconnect your service you will need to fill out and submit a Bulk Change Request form.
Does every room require its own receiver?
We can help design a system that fits your property, needs and budget. There are times when it is more advantageous to have a receiver in every room, but it is not necessary for DISH service.
Can I get my Local Broadcast Networks? (ABC, CBS, NBC, FOX).
Yes, local markets are served with DISH Business where available.
Can I put DISH in my University?
Yes, DISH offers a wide variety of programming tailored to meet the needs of your university including Dorm Rooms, University Recreation Centers, Classrooms and University Center Lounges.
Can I receive International programming for my University location?
DISH offers more than 35 different bulk International language packages to Universities, with more than 20 different packages designed specifically for Classroom education. Call us today to experience the greatest variety of International programming offered today.
Does DISH offer Bulk programming to universities?
Yes, DISH offers a wide variety of bulk programming packages for your convenience. In fact, you have the ability to customize your channel lineup to reflect the varying needs and interests of your students, and it's all provided at a competitive price.
Is professional installation available through DISH?
Yes. Based on your location, DISH may be able to provide professional installation and service directly. In some cases, we may work with one of our qualified professional Retailers or Partners to bring you the highest level of service possible. Call us today at 800-454-0843 to find out how we can build the perfect solution for your university.
Where do I submit an RFP (Request for Proposal) for DISH Programming and Installation?
Please send a completed RFP to:
DISH Commercial Services
ATTN: University Sales
9601 S.Meridian Blvd.
Englewood, CO 80112
Alternately, you can also email a completed RFP to
commercial@dish.com
How is a University location billed for DISH programming?
We bill for programming services in advance. Your first bill from DISH will reflect the first two months of your monthly programming cost. Thereafter, DISH will bill customers on a monthly basis according to the monthly programming packages you choose. Your monthly billing cycle is based on the date you activate service. This date cannot be changed. If your payment does not reach us by the date printed on your bill, we reserve the right to charge a late fee. If your bill is exceptionally late, we reserve the right to disconnect your service.
Can I get my Local Broadcast Networks? (ABC, CBS, NBC, FOX).
Yes, local markets are served with DISH Business where available.
Which credit cards does DISH accept for payment?
DISH accepts MasterCard, VISA, American Express and Discover.
My service has been disconnected due to non-payment. What do I do?
If your service has been turned off, call us at
800-454-0843 and we can take your credit card payment.
Where should I mail my bill?
Please mail your payment to the following address:
DISH
DEPT 0063
PALATINE, IL 60055-0063
Remember the following:
Can I put DISH in my hospital or assisted living center?
Yes, DISH offers a wide variety of programming tailored to meet the specific needs of your guests.
Can I receive music through the system?
DISH offers over 30 channels of commercial-free music. This can be used for background music, on-hold music or for the entertainment of your guests.
Where do I submit an RFP (Request for Proposal) for DISH Programming and Installation?
Please send a completed RFP to:
DISH Commercial Services
ATTN: Hospital Sales
9601 S.Meridian Blvd.
Englewood, CO 80112
Alternately, you can also email a completed RFP to
commercial@dish.com
Where should I mail my bill?
Please mail your payment to the following address:
DISH
DEPT 0063
PALATINE, IL 60055-0063
Remember the following:
How are FTG locations billed for DISH programming?
We bill for programming services in advance. Your first bill from DISH will reflect the first two months of your monthly programming cost. Thereafter, DISH will bill customers on a monthly basis according to the monthly programming packages you choose. Your monthly billing cycle is based on the date you activate service. This date cannot be changed. If your payment does not reach us by the date printed on your bill, we reserve the right to charge a late fee. If your bill is exceptionally late, we reserve the right to disconnect your service.
Can I receive International programming for my Free-to-Guest location?
DISH offers a variety of International programming packages tailored to meet your needs. Call us today to find out how we can help you.
Which credit cards does DISH accept for payment?
DISH accepts MasterCard, VISA, American Express and Discover.
My service has been disconnected due to non-payment. What do I do?
If your service has been turned off, call us at 800-454-0843 and we can take your credit card payment.
How do I disconnect my service?
To disconnect your service you will need to fill out and submit a Bulk Change Request form.
Does every room require its own receiver?
We can help design a system that fits your property, needs and budget. There are times when it is more advantageous to have a receiver in every room, but it is not necessary for DISH service.
Can I get my Local Broadcast Networks? (ABC, CBS, NBC, FOX).
Yes, local markets are served with DISH Business where available.
